Privacy Policy

Last Updated: 1 June 2026

Welcome to CuroSteps. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, place an order, contact us, or interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website, we may collect the following types of information:

Personal Information

• Full name

• Mobile number

• Email address

• Billing and shipping address

• Order and purchase details

• Communication preferences

Payment Information

Payments made on our website are processed through secure third-party payment service providers. We do not store your complete debit card, credit card, net banking, UPI, or wallet credentials on our servers.

Technical Information

We may automatically collect:

• IP address

• Browser type

• Device information

• Website usage data

• Cookies and similar technologies

2. How We Use Your Information

We use the information collected for the following purposes:

• Processing and fulfilling orders

• Providing customer support

• Managing returns, refunds, and exchanges

• Sending order confirmations and shipping updates

• Improving website performance and user experience

• Preventing fraud and unauthorized transactions

• Complying with legal and regulatory obligations

• Sending promotional communications where permitted by law

3. Payment Processing

To facilitate secure transactions, we work with authorized payment service providers and payment gateways. Payment-related information is processed directly by such providers through secure systems.

We do not sell, rent, or share your payment information with unauthorized parties.

4. Sharing of Information

We may share your information only when necessary with:

• Payment gateway partners

• Logistics and courier partners

• Technology and website service providers

• Government authorities or regulatory bodies when legally required

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Remember user preferences

• Improve website functionality

• Analyze website traffic

• Enhance customer experience

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

6. Data Security

We implement reasonable technical, administrative, and organizational security measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to protect your information, no online platform can guarantee absolute security.

7. Retention of Information

We retain personal information only for as long as necessary to:

• Fulfill orders and customer service requirements

• Meet legal, accounting, and regulatory obligations

• Resolve disputes and enforce our policies

After such requirements are met, information may be securely deleted or anonymized.

8. Marketing Communications

If you subscribe to our newsletter or marketing communications, we may send updates regarding products, offers, and announcements.

You may opt out of marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us.

9. Third-Party Services

Our website may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices, content, or policies of such third-party platforms. Users are encouraged to review their respective privacy policies.

10. Your Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of personal information where legally permitted

• Withdraw consent for certain processing activities

• Opt out of promotional communications

To exercise any of these rights, please contact us using the details provided below.

11. Children's Privacy

Our website and services are not intended for individuals under the age of 18 years. We do not knowingly collect personal information from minors.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or service offerings.

Updated versions will be posted on this page with a revised "Last Updated" date.

13. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact:

CuroSteps
Email: curosteps1103@gmail.com
Phone: +91 9313338510
Address: Ground Floor, Flat No. WZ-1000, BP Nangal Rai, New Delhi, Delhi - 110046

We will make reasonable efforts to respond to your inquiries in a timely manner.